FAQs

Before Playing the Game

  • ▼System Requirements
  • What are the recommended requirements for Toram Online?
  • To play Toram Online, the following specifications are recommended.
    Please check the specifications before playing the game.

    The following recommended requirements are based on our verification.
    The recommended requirements don't guarantee that the app runs on all devices that meet the conditions.
    Please note that the requirements may be changed due to app updates and app development.

    ----- Recommended Requirements for Android -----
    OS : Android 8 or higher
    SoC : Snapdragon 670 / 710 / 845 or higher
    RAM : 3GB or more
    Internet Connection : Wi-Fi (Upload / Download 10 Mbps or more)

    ----- Recommended Requirements for iOS -----
    OS : iOS 12 or later & iPadOS 13 or later
    SoC : Apple A11 or higher
    RAM : 3GB or more
    Internet Connection : Wi-Fi (Upload / Download 10 Mbps or more)

    ----- Service performance and availability are not guaranteed when -----
    - Devices do not meet the recommended system requirements
    - Devices are no longer supported by the manufacturers or retailers
    - Apps not supported by the manufacturers or retailers are being used on your device
    - Apps that root your device are being used
    - Virtual machines or emulators are being used
    - VPN(Virtual Private Network) is being used
    - The app is not installed in the internal storage on your device
    - SAMSUNG Galaxy series are being used to run the app (due to the screen glitches occurring on these devices)
    - Operating System released as beta version is being used

    *Only Android devices powered by the Snapdragon series SoC from Qualcomm Inc. are supported.
    *A bigger amount of RAM than that stated in the recommended system requirements may be required depending on your device resolution.
  • ▼Fees
  • How much does it cost to play Toram Online?
  • Toram Online is a Free-to-Play MMORPG and you can download the app for free.
    Please note that this does not include mobile fees that incur while accessing the server.

    Some services will require additional fees when using paid in-game services.
  • ▼Differences between the Android and the iOS version
  • Are there any differences in the game between the Android and the iOS version?
  • There are no differences in the game contents between the Android and the iOS version.
    However, game controls and game screen may differ depending on the device.
    Also, payment and settlement will differ depending on the OS and the store.
  • ▼Prohibited activities
  • Are there any prohibited activities in the game?
  • Toram Online is a game where you can enjoy adventures with other players, however there are rules to ensure that all players can enjoy the game.
    Going against these rules will result in penalties being applied.

    The rules for Toram Online are agreed to upon signing up, and to put it simply, we prohibit things such as verbal abuse, harassment, fraud, etc. that may cause discomfort to people.

    You can review the details of our Penalty Policy by checking the Penalty Policy page. Please read through the policies carefully before playing so that everyone can enjoy playing Toram Online.
  • ▼Can I select "World"?
  • Can I select "World"?
  • The ""World"" will be determined by the language settings of your device when you play the game for the first time.
    We are afraid that the ""World"" cannot be changed after that.
  • ▼About Having Multiple Accounts
  • May I have more than one accounts?
  • We will not provide or guarantee any kind of support when you have multiple accounts. Any trouble resulting from having multiple accounts is at your own risk.
    Please also read about termination of service for owner of multiple accounts found in our "Terms of Use Article 4 Section 2".

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