FAQs

Asobimo Account

  • ▼ASOBIMO Account
  • What is an ASOBIMO Account?
  • ASOBIMO Account is the new function for logging in, distributed by ASOBIMO Inc.
    This account system will allow you to log into your game data on other devices by submitting your e-mail address and password.
    Data recovery can be done by yourself when your device has been broken or lost. Due to the reason above, submitting is recommended.

    *How to Submit:
    Please tap Menu > Settings > Account Settings and register your ASOBIMO account.

    ----- Note -----
    *If you log in on another device with a different platform via ASOBIMO Account, some contents cannot be transferred.
    *If you don't log in with your ASOBIMO account, you will log in with the character data linked to your device.
    *Please keep your ASOBIMO account ID and password safe.
    *Please manage your ASOBIMO account on your own responsibility. ASOBIMO is not liable for any damage or loss arising from your own mistake or inappropriate use of the ASOBIMO account by any third parties
  • ▼How to Submit ASOBIMO Account
  • I don't have any e-mails sent to my submitted address.
  • If you haven't received the confirmation e-mail, please check the followings.

    *The inputted e-mail address may have been incorrect:
    Check the e-mail address you entered at the time of registration again and make sure it is correct.

    *The confirmation e-mail may have been blocked by the inbox filter settings:
    Re-submit after you have checked your inbox settings so that you can accept mails from the [register.asobimo.com] email domain.

    *The mail server you are using may not have accepted the confirmation e-mail due to the settings:
    Contact the e-mail service provider to find out whether you can accept emails from the [register.asobimo.com] email domain.
  • ▼Forgot Password for ASOBIMO Account
  • I forgot the password for ASOBIMO Account.
  • You can re-issue your password by performing the following steps.

    *How to Re-issue Password:
    1. Log in to the game.
    2. Tap Menu > Settings > Account Settings.
    3. Tap Login > Change Submit Content > Re-issue Password.
    4. Input the submitted e-mail address and tap [Send].
    5. Open the link in the e-mail submitted to the address.
    6. Set the new password.
  • ▼Notes for Using ASOBIMO Account
  • Is there anything I should know before using ASOBIMO Account?
  • The following contents cannot be shared if you log in to the game using a device that is of a different platform.
    However, if you log in on a device that is of the same platform as the one you used to purchase/obtain the following contents, you can continue using them.

    ----- Contents that cannot be transferred -----
    *Orbs (Paid and Unpaid)
    *Avatar Tickets
    *Bag Expansion Ticket Effects
    *Standard Ticket Effects
    *Leveling Ticket Effects
    *Item Purchase History
    *Treasure Chests Purchase History
  • ▼Using Multiple Devices
  • What will happen if I use the same charater on multiple devices?
  • The character data will be synchronized and the latest game data will be preserved.

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