[EDIT:2/22 5:58 PM]Regarding Connection Issue on English Server
[EDIT:2/22 5:58 PM]
- Fixed the news title.
[EDIT:2/19 11:20 AM]
As the compensation for this connection error, we would like to send the following items to all the customers.
They will be automatically sent to your accounts, so please check them from Menu > Community > Mailbox > Present.
Compensation Details
Orb × 3
Revive Droplet × 10
Triel's Book × 2
Available Period
From: 2/19/2017 at 11:15 AM (JST/GMT+9)
Until: 2/20/2017 at 11:59 PM (JST/GMT+9)
Notes
*The compensated Orbs are available on the platform you receive.
*The compensated Orbs will be added as Free Orbs.
[EDIT:2/19 10:20 AM]
The issue was fixed on February 19th at 10:20 AM (JST/GMT+9).
We deeply apologize for the inconvenience that this has caused.
We are planning to apply compensation regarding the issue.
The details will be announced on our official website at a later day.
Again, we deeply apologize for the connection error.
Thank you for playing Toram Online.
We confirmed an issue of not being able to access English World from February 18th at 2:00 AM (JST/GMT+9).
Currently, we are investigating the cause of this issue.
We deeply apologize for the inconvenience caused and ask for your patience and cooperation.