About Supported Android Devices



Thank you for playing Toram Online.

We apologize for the late notice about unsupported Android devices after ver2.0.0.

Since the upgrade of the game engine was necessary to continue developing the app, so we are unable to support some devices after ver 2.0.0.
We deeply apologize for any inconvenience caused by the upgrade and we ask for your cooperation.

If you are using Android devices equipped with non-NEON CPU such as Tegra 2 and want to transfer the game data, please contact us from our official website below.

http://en.toram.jp/contact/

- CPU Issues -

The codes that are optimized for the game engine may not be available for some CPUs after ver 2.0.0.

Currently, we are making the list of the CPUs and doing our best to reduce the load and improve the performance.
We will announce further information on our official website and the app.

Thank you for your cooperation.

- Required Information -

Even if the Android device name is the same, the CPU inside the devices may be different depending on the connection system and the country.

Please refer to the following example.

Device Name: ZenFone 5

Model Alias: A500KL
CPU: Qualcomm Snapdragon 400 MSM8926

Model Alias: A500CG
CPU: Intel Atom Z2580

Model Alias: A501CG
CPU: Intel Atom Z2560

The performance depends on the CPU in each device.
When you send inquiries about this issue, please give us the Model Alias and Android OS version not only the Device Name so that we can reply quicker.

- How to Confirm Device Info -

Drawer > Settings > About phone

*The steps and menu names vary depending on the device.
Please read through the device manual.