We confirmed that the connection error that occurred from August 7th at 8:40 PM (JST/GMT+9) was resolved on August 7th at 10:30 PM (JST/GMT+9)
We deeply apologize for the inconvenience this has caused. [EDIT:8/10 3:00 PM(JST/ GMT+9)]
Compensation
As a token of apology, we are sending out the item below to all players.
They will be automatically sent to your accounts, so please check them from Menu > Community > Mailbox > Present.
Compensation
・Orb Shard x 300
Available Period
08/14/2022 at 11:59 PM(JST/ GMT+9)
*Only players who start playing the game before the maintenance on Wednesday, 8/10/2022 can receive the item.
[EDIT:9/20 18:30 PM(JST/ GMT+9)]
We have checked the data on our server and compensated the players whose accounts were affected by this issue.
They will be automatically sent to your accounts, so please check them from Menu > Community > Mailbox > Present.
Compensation
Accounts affected by the conversion processes below during the time period written below.
・Conversion process of "Ticket Piece" to "Avatar Ticket"
・Conversion process of "Orb Shard" to "Orb"
・Obtaining Orbs (Unpaid)
・Obtaining "Avatar Tickets"
Period
From:08/07/2022 at 8:40 PM(JST/ GMT+9)
Until:08/07/2022 at 10:30 PM(JST/ GMT+9)
Compensation
・Ticket Piece
・Orb Shard
Available Period
10/20/2023 at 11:59 PM(JST/ GMT+9)
Thank you for playing Toram Online.
It has been confirmed that an error connecting to the server has occurred.
We are currently investigating this issue, we wish for your patience while the causes are being recovered.
We deeply apologize for the inconvenience caused.
